Feedback & Complaints

As a client of Rna Diagnostics Inc., your feedback and complaints are essential in helping us to continually improve the services that we provide.

Rna Diagnostics Inc. takes all feedback and complaints very seriously.

This complaints policy outlines Rna Diagnostics Inc.’s procedures and responsibilities for handling any concerns, issues or complaints that may arise. This includes our laboratory and testing locations, and any purchases made at our online website.

Firstly, we make every effort to provide laboratory services in a way that does not generate complaints. However, if our systems fail in some way to meet the expectations of our customers and clients, we will do our best to find a satisfactory conclusion to any inconvenience or other problem we may have caused by not providing what you expected from us.

We will strive to provide a response to all feedback provided by clients within 48 hours of receipt and will work to fully resolve any complaints raised promptly.

This policy along with our Terms and Conditions and Privacy Policy apply to any order you make for our Services.

Please contact us with any feedback or concerns about our services at feedback@rnadiagnostics.com.

We look forward to addressing your feedback.

Thank you.